Reviews

The team at Focus Referrals were fantastic!

Helen and the rest of the team at Focus Referrals were fantastic. The team showed kindness and understanding and we were provided clear advice at all times throughout the process. Minerva's recovery has been fantastic to see - she has gone from a sad and confused kitty back to her usual meowsy self in less than two weeks, and since then the improvements have been incredible. Thank you!

5 Stars

David

Nov 2024

Very pleased.

James was very thorough in his examination, and explained all possibilities. Very pleased.

5 Stars

James

Nov 2024

I would highly recommend Focus Referrals

We (my cat and I) had a great experience. The place was clean and tidy, the staff that we met were very friendly and helpful. The visit was pleasant for my cat. The vet was very good with him. She treated him gently, even trying to let him come out of the cage on his own. Even though he didn't want to come out of his safe space, the vet was gentle in getting him out of the cage. The tests were carried out with a calming experience. I was really pleased with the professionalism of the vet and the entire experience. I would highly recommend Focus Referrals if your pet needs treatment here.

5 Stars

Ian

Nov 2024

Kind, efficient staff and wonderful vets

Kind, efficient staff and wonderful vets. Obviously when our pets and pooches are unwell or have problems we all want the best treatment for them. Focus Referrals are just superb. Thank you guys you are amazing.

5 Stars

Kaye

Jul 2024

Highly recommend this eye clinic

Having heard great reviews about Focus Referrals, I asked to be referred there for my shepherd's Pannus condition. All staff I have met were patient, kind, very knowledgeable at all point in the process (even on the phone when I was asking a lot of questions since I had no idea how the referral process worked). The appointments went very well, they were very receptive of my advice regarding the handling of my dog to ensure everyone had a pleasant experience. Highly recommend this eye clinic 😊

5 Stars

Mela

Jul 2024

5 stars all round...

Having been referred by our local vets to Focus due to prolonged healing issues following eye removal surgery on our beloved little old lady cat, Jessie, it was obvious from the minute we met the amazing Focus team, that we were in the best hands. Helen (ably assisted by a very experienced and kind nurse) was so thorough in her examination, explaining risks and benefits of further surgery and identifying new issues which would need to be addressed. Jessie came through her op with flying colours. Amazingly neat and beautiful wound stitching which has been admired by Jessie's many post op visitors. We were given a comprehensive explanation of both the post-op meds regime, tests results and recommendations for our local vets to improve other aspects of our cat's health. I cannot thank Focus Referrals enough. They really are the gold standard in technical and compassionate care.
5 stars all round....

5 Stars

Jessie's owner

May 2024

Kind, efficient staff and wonderful vets.

Kind, efficient staff and wonderful vets. Obviously when our pets and pooches are unwell or have problems we all want the best treatment for them. Focus Referrals are just superb. Thank you guys you are amazing.

5 Stars

Kaye

May 2024

We have received first class service and attention!

We can't thank the staff at Focus Referrals enough for what they have done for our Dexter, especially James.
Dexter, has had his cataracts removed in both eyes, due to diabetes, and from our very first visit, we have received first class service and attention. Since surgery, Dexter is making great progress and has been given a new lease of life, with his confidence growing.
I would highly recommend this practice. Thank you all at focus referrals for your kind and continued support, for Dexter and us.

5 Stars

Deb

Mar 2024

You can trust you are in safe hands and they will only give you the treatment your pet absolutely needs.

My baby boy Rafi got diagnosed with glaucoma, sadly he has to have his eyes removed due to pain.. as hard as it was I am so thankful for everyone at Focus Referrals for looking after Rafi and giving him the best treatment! As well as me, as its not easy when your pets are sick or injured.

Everyone is very friendly, compassionate and highly educated, you can trust you are in safe hands and they will only give you the treatment your pet absolutely needs.

Thank you from me & Rafi

5 Stars

Rafi's owner

Mar 2024

Compassionate, expert care for your furry friend

I am beyond grateful for the exceptional care and expertise provided by Focus Referrals for my beloved cat, Smudge. From the moment we adopted Smudge, we knew he would require extra help due to his eye condition, which was later identified as entropion by Focus Referrals.

Prior to finding Focus Referrals, we encountered multiple challenges with other veterinarians who either couldn't diagnose Smudge's condition or prescribed treatments that only exacerbated his discomfort resulting in prolonged stress and pain for Smudge.

However, everything changed when we were referred to Focus Referrals. Their expertise shone through as they swiftly diagnosed Smudge's condition and presented us with a clear plan for corrective surgery. The team's professionalism and compassion were evident from the get-go, providing us with much-needed reassurance during a stressful time.

The surgery performed by Focus Referrals was nothing short of miraculous. Within a short span, Smudge underwent the procedure and emerged completely transformed. The success of the surgery not only alleviated Smudge's discomfort but also restored his quality of life. For that, we are eternally grateful.

Thanks to Focus Referrals, Smudge's life has been irrevocably changed for the better.

I cannot recommend Focus Referrals highly enough. If you're seeking compassionate, expert care for your furry friend, look no further than Focus Referrals. They truly are lifesavers!

Thank you, Focus Referrals, for giving Smudge a new lease on life. You've earned our deepest gratitude and admiration.

5 Stars

Philly J

Feb 2024