About Your Appointment

If your pet is suffering from an eye problem then your own vet may recommend referral to Focus Referrals for specialist care.

Appointment timings

Please arrive at your appointment 10 minutes before your allocated time.

Please do not feed your pet on the morning of the appointment unless he/she is diabetic. Food up until 8pm the night before is permitted and water can be given on the day of the appointment. This means that if any further testing and/or surgery are required it can be carried out the same day.

A new referral appointment may take up to 40 minutes. A follow-up appointment may take up to 20 minutes.

NB. BVA/KC eye tests

A BVA eye test may take up to 15 minutes. Please arrive 30 minutes before the appointment time so that eye drops can be given to your dog.

Please bring either the KC registration Certrificate or ISDS certificate. Failure to do so will mean the result of the test cannot be given and an additional fee will be charged for postage and administration.

To find out more about the BVA eye scheme click here.

What to expect during the consultation

We allow plenty of time during our consultations to find out what has happened, listen to your concerns and examine your pet. This may involve using eye drops and specialist equipment. We understand that your pet may be feeling anxious and we will do all we can to make them feel at ease.

We will discuss and explain everything we find and plan to do, and make sure you understand what is involved, including an estimate of costs.

Further testing and surgery

Depending on your pet’s eye problem, further testing and/or surgery may be performed on the same day as your appointment. Alternatively we may book them in on another day if this would allow us to provide more time for them or if it suits you better. After their procedure we would always aim to get your pet home on the same evening but sometimes our patients need to stay with us overnight to fully recover from the sedation/general anaesthetic.